Another thing that you need to know about before officially signing up with AAA Auto Insurance is how they handle the claims made to them by customers. There are some auto insurance company who handle it very poorly but were very good back when they were still presenting their policies. You don’t want to be signed up with a company who doesn’t live up to what they are saying, so let’s learn a little more about AAA insurance. Hopefully, by the end of this article, you have worked out on whether it is the insurance company for you and your family.
Sadly, it seems like you can’t report a claim through online, but AAA has a lot of partners that you can easily contact. Here are a few of them:
American Modern | 800-375-2075
Geovera | 800-859-8734
Kemper | 800-252-2799
MetLife Auto and Home | 800-854-6011
Progressive | 800-274-4499
Safeco | 866-472-3326
If you want to reach AAA themselves, they have a customer service number which is 1-877-222-4678. However, it would be best if you can take note of the business hours which is 8:00 in the morning to 6:00 in the evening. You can only call them between Mondays to Fridays. They will be ready to answer any insurance question that you may have, and they can also help ensure that your claims will be handled quickly and fairly. With them, you can stay informed throughout the entire claims process.
Filing a claim or reporting it can be a bit of an hassle, especially if it’s your first time to do so. Here are some easy tips to remember to make the process smooth and easy for you.
If you have been involved in a car accident, the first thing that you have to do is to check yourself and those involved if they have been injured or hurt. Be sure to call 911 immediately. Next, you should contact the authorities. It is a must for your to report the accident. Now that you have done that and the police and medical personnel are on their way, it is now time to take some photos of the accident scene (if you physically can). Next, if you are able to do so, make sure that you immediately report what happened to your insurance carrier – that’s AAA. Be sure to tell them where and what time the accident happened, how it happened, the vehicles involved (add the year, model, and make), a short but specific description of the damage acquired by the vehicle. You may also want to give the names and contact information of everyone involved, as well as the witnesses around the scene. If the policemen have arrived, you will need to give them the name of the law enforcement agency who responded. Don’t forget the police report number!
If a car crashed into your property, like your fence, most of the steps are the same. First, you should also make sure that no one is hurt. If someone is, call 911 immediately. If you want, you can also call for authorities, but if the situation is okay then there’s no need. Next, you should protect your property from being damaged further. Place the damaged items where they can be inspected securely. You can also put signs that the property has been damaged. However, if there was a fire or a smoke damage, do not clean the damaged items. Leave them as they are. Now, you will have to take photos of the what happened. And the last step would be for you to report the damage to your insurance carrier. Be sure that you know what your policy number is, when the incident happened, a general description of what happened, location of your damaged property and it’s present condition. Let the insurance company know if you need some repairs done or if you already did some repairs on your own. If you called the authorities, it would also be great if you can let the insurance carrier which department respondent. Don’t forget the report number if there is.
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